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Terms of Service

1. Scope

For all orders via our online shop, the following terms and conditions apply.

2. Contracting party, conclusion of contract

The purchase contract is concluded with KFZ Solutions Sp. Z o. O.By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the ordering process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order, you will receive a confirmation by e-mail.3. Contract language, contract text storageThe language available for the contract is German.We save the contract text and send you the order data and our terms and conditions by e-mail. The text of the contract is no longer accessible via the Internet for security reasons.

4. Terms of delivery

In addition to the stated product prices shipping costs are added. You can find out more about the amount of shipping costs in the offers.
We only deliver in transit. Unfortunately, a self collection of the product is not possible.

5. Payment

In our shop you can basically use the following payment methods:Credit cardBy submitting the order, you also submit your credit card information to us at the same time.After your legitimacy as a legitimate cardholder, we request your credit card issuer immediately after the order to initiate the payment transaction. The payment transaction is automatically performed by the credit card company and charged to your card.

PayPal

In the order process you will be redirected to the website of the online provider PayPal. In order to pay the invoice amount via PayPal, you must be registered there or first register, legitimize with your access data and confirm the payment order to us. After placing the order in the shop, we request PayPal to initiate the payment transaction.The payment transaction will be carried out automatically by PayPal immediately thereafter. You’ll get more information during the ordering process.ImmediatelyAfter placing the order, you will be redirected to the website of the online provider Sofort GmbH. To be able to pay the invoice amount immediately, you must have an online banking account with PIN / TAN procedure activated to participate in Sofort, grant yourself a legitimacy and confirm the payment order to us. You’ll get more information during the ordering process. The payment transaction will be immediately executed immediately and your account debited.

Amazon Pay

In the ordering process you will be forwarded to the website of the online provider Amazon before the end of the order process in our online shop. To be able to process the order process via Amazon and pay the invoice amount, you must be registered there or first register and legitimize with your access data. There you can choose the delivery address and payment method stored on Amazon, confirm the use of your data by Amazon and the payment instructions to us. Afterwards you will be redirected to our online shop, where you can complete the order process.Immediately after the order, we request Amazon to initiate the payment transaction. The payment transaction will be performed automatically by Amazon. You’ll get more information during the ordering process.Purchase on account and financing via KlarnaIn cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you the invoice and the installment purchase as a payment option.Please note that Klarna Rechnung and Klarna installment purchase are only available to consumers and that payment must be made to Klarna.

Klarna installment purchase

With the Klarna financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least € 6.95). For more information on Klarna installment purchase, including the terms and conditions and the European standard consumer credit information, please visit:  https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/account

Klarna bill

When buying on account with Klarna you always get the goods first and you always have a payment period of 14 days. The complete terms and conditions for the invoice can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 .

6. Retention of title

The goods remain our property until full payment.

7. Transport damage

If goods are delivered with obvious damage in transit, please complain such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us claim our own claims against the carrier or the transport insurance.

8. Warranty and Guarantees

Unless explicitly agreed otherwise below, the statutory warranty rights apply. The limitation period for claims for defects amounts to one year from delivery of the goods. The above limitations and shortened terms do not apply to claims for damages caused by us, our legal representatives or vicarious agentsin case of injury to life, body or health,in case of intentional or grossly negligent breach of duty as well as malice,in case of breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract in the first place and on the compliance of which the contractual partner may regularly rely (cardinal obligations)as part of a guarantee promise, as far as agreed oras far as the scope of application of the Product Liability Act is opened.Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages in the online shop.

Customer service: You can reach our customer service for questions, complaints and complaints weekdays from 12:00 to 19:00 clock by e-mail to info@keylessprotector.de.

9. Liability

We are always liable without limitation for claims due to damage caused by us, our legal representatives or vicarious agentsin case of injury to life, body or health,in case of intentional or grossly negligent breach of duty,with guarantee promise, as far as agreed, oras far as the scope of application of the Product Liability Act is opened.In the event of a breach of essential contractual obligations, the fulfillment of which enables the proper execution of the contract and (contractual) obligations by ordinary negligence of us, our legal representatives or vicarious agents, the liability shall be limited to the amount foreseeable at the time the contract was concluded Damage limited, which typically has to be expected. Incidentally, claims for damages are excluded.

10. Code of Conduct

We have submitted to the following codes of conduct:
Trusted Shops quality criteria
http://www.trustedshops.com/tsdocument/ TS_QUALITY_CRITERIA_en.pdf

11. Dispute resolution

The European Commission provides an online dispute resolution (OS) platform, available here https://ec.europa.eu/consumers/odr/.We are not obligated and unwilling to participate in a dispute settlement procedure before a consumer arbitration board.

CancellationConsumers have a 14-day right of withdrawal.WithdrawalYou have the right to withdraw from this contract within 14 days without giving reasons.The cancellation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods.UTo exercise your right of withdrawal, you must (KeylessProtector.de of ADRES info@keylessprotector.de, Germany) by means of a clear statement (eg a letter sent by mail, fax or e-mail) about your decision, this contract to revoke, inform. You can use the attached model withdrawal form, which is not required.Gift certificates and gift boxes are non-refundable.In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.Consequences of the cancellationIf you withdraw from this Agreement, we will provide you with all payments we have received from you, including any outward shipping costs (excluding the return shipping charges and any additional costs that may result from using a different type of delivery than the one we offer , have chosen the most favorable standard delivery), immediately and within 14 days at the latest from the day on which the goods have been received by us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.You have the goods immediately and in any event not later than 14 days from the date on which you inform us of the cancellation of this contract to us KeylessProtector.deADRESGermanyreturned. The deadline is met if you send the goods before the deadline of 14 days. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.The right of withdrawal does not apply to the following contracts:Contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Model withdrawal form(If you want to cancel the contract, please fill out this form and send it back.)– To KeylessProtector.de of ADRES, info@keylessprotector.de, Germany– I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)– Ordered on (*) / received on (*)– name of the consumer (s)– address of the consumer (s)– Signature of the consumer (s) (only when notified on paper)– date(*) Delete as appropriate.

special instructionsIf you finance this contract through a loan and later revoke it, you are no longer bound by the loan agreement, provided that both contracts form an economic unit. This is especially to be assumed if we are your lender or if your lender uses it to finance our participation. If the loan has already been received by us when the revocation comes into effect, your lender will act in relation to you with regard to the legal consequences of the revocation or the return of our rights and obligations under the financed contract. The latter does not apply if the present agreement relates to the acquisition of financial instruments (such as securities, foreign exchange or derivatives). If you want to avoid a contractual commitment as much as possible, you make use of your right of withdrawal and also revoke the loan agreement, if you also have a right of withdrawal.exchangeThe customer has the opportunity to exchange the goods. KFZ Solutions Sp. Z oo o. Assumes the costs for up to two exchanges per order.

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